If you don't find your question below, please email bloomwherevermiami@gmail.com or call us, and we will be happy to answer any questions!
Frequently asked questions
How can I rent your products?
We've created a seamless and contactless rental experience for your convenieince. click on our 'Catalog' tab from the main menu and select the pieces you wish to rent. Check our calendar availabilty for your date and proceed to check out.
How does payment work?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I customize my arch and aisle flowers?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What are the pickup fees for pickups after 9pm?
Pick ups after 9:00pm will incur a $50 fee per half hour past.
However, we will work with your venue for next day pickups to avoid these fees when possible! This will depend on the venue, if the arch is needed the next morning, and if we can fit it into our schedule the next day.
How much does delivery cost if it is not within 20 miles of your warehouse in Miami?
If your location exceeds 20 miles, we charge $1/mile. Not to exceed 75 miles. This includes delivery to Broward and Palm beach county.
How far does the included delivery fee go?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What if I reschedule or cancel my event?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
What if it rains?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I see your products in person?
Due to the nature of our warehouse and insurance policies we cannot invite you to view our products at this time. We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @bloomwherevermiami
I am having problems checking out, is the checkout button not working?
First, please check to see if the browser you are using is Internet Explorer. If so, open a different browser like Google Chrome or Safari. Internet Explorer is not supported by our website host Shopify. If this doesn't solve your problems please email or text us and we will quickly get back to you!
